Provide
in-app guidance.
Guide your employees to value faster with in-app guidance and contextual support deployed at the point of need with our digital adoption platform, Adopt.
Trusted by world-leading brands
Situation
Continual feature updates and UI changes means your employees are struggling to stay on top of applications.
Problem
The changing interfaces means employees are becoming frustrated and they are voicing negative feedback.
Implication
Employees aren't completing processes correctly, or worse, are ignoring them all together. Your applications aren't achieving the adoption rates needed to deliver ROI.
Solution
AppLearn Adopt combats changing interfaces with communication pop-ups that inform your employees of upcoming change and product tours that help them navigate once the changes are in effect.
On-demand content
Deliver help when and where it's needed.
The nature of enterprise software brings with it frequent updates and new feature releases. Communicating these updates to users and encouraging adoption can be an on-going challenge.
On-demand content and pop-up communications guide your users to value faster, helping build application knowledge, and ensuring your business gets the most out of its software investments.
Support & guidance
Increase workforce productivity.
The frequent introduction of new software and UI updates to optimize business processes can sometimes be difficult to stay on top of. It’s not uncommon for users to accidently skip a step within a process, or skip a process all together.
The introduction of in-app support and guidance removes these uncertainties, helping users complete tasks correctly, and in record time.
Overlay with the apps you love
Adopt means my team spend less time on support and more time testing features, implementing products and improving the employee experience.
Kayla Richardson
Senior Human Resources Information System Specialist
Interfor
