Reducing support tickets/requests through knowledge access
IT leaders have a wide and varied scope across the application landscape, and day-to-day operational tasks have the potential to derail even the most drilled and well-resourced teams. Our in-app guidance and support means support tickets become a novelty rather than a daily occurrence, ensuring your IT teams aren’t slowed down on tactical support requests from app users.
Just some of the global enterprises that trust us
Built with IT teams in mind
We know technology teams are key stakeholders in any transformation project or new application integration. It's why we design our integrations with you in mind, minimizing the time needed for IT input and ensuring the right voice is in the room when operational conversations take place.
Supporting your transformation activity
Ensuring returns against tech stack optimization and digital investment is a must. Adopt from AppLearn is designed to integrate across a broad range of applications, ensuring user adoption time is kept to a minimum while providing ongoing support to ensure optimum engagement. And through our insights, we'll provide actionable data to support internal processes and decision-making.
Get the insights you need to optimize your employee service experience
Designed to have maximum impact from day one. Adopt supports the roll-out and engagement across multiple users and platforms, with a demonstrable impact on transformation projects.
With convenient dashboards and customization options, Adopt provides a single source of truth for measuring adoption, behavior, and process challenges. These deeper insights will help you to deliver smarter support and prove the value of your investment.
Adopt helped us to embed a self-service culture into our organization allowing employees to take ownership of supporting their own processes.
Leo Espindola
Product Manager, HR IT
Electrolux
