Extend the power of ServiceNow
Remove costly context switching. Access deeper user insights. Bring your ServiceNow Virtual Agent and Knowledge features into any application with the Adopt digital adoption platform.
Make work, work even better for your people
Instead of requiring users to interrupt and even conceal their work to access ServiceNow, Adopt embeds the Virtual Agent and Knowledge Base in app, right when and where they are needed.
Putting this into the flow of work not only increases productivity, but the adoption of both business applications and self-help support systems—ensuring you get the maximum value from your tech.
Watch videoGet the insights you need to optimize your employee service experience
By embedding into your applications, Adopt’s analytics unlock end-to-end reporting on user journeys involving ServiceNow and any connected apps.
With convenient dashboards and customization options, Adopt provides a single source of truth for measuring adoption, behavior and process challenges. These deeper insights will help you to deliver smarter ServiceNow support and prove the value of your investment.
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We optimize and evidence software value for world-leading organizations
Adopt is simple, secure and supported by ServiceNow
The Adopt platform has a comprehensive information security program and is designed from the ground-up to be easy to integrate and manage. With builder tools and Hypercare service, you have the freedom and support you need.
We’re a leader in digital adoption, and ServiceNow are the leaders in ITSM. It’s a natural partnership with the common goal of making software work better for everyone.
Visit ServiceNow StoreThis is like the holy grail to someone trying to improve the technology experience across the entire enterprise.
Ready to extend the power of ServiceNow?
Watch our demo now to discover how you can drive better business outcomes from your investment in ServiceNow by:
- Delivering Knowledge articles and the Virtual Agent directly to colleagues in any application
- Providing dynamic help and support in the flow of work
- Encouraging and demonstrating an increase in self service
- Simplifying organizational processes and increasing data quality
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Confidential case study
Adopt saves this medical leader $192,000 every year
Since using Adopt to bring guidance and ServiceNow Knowledge features to the point-of-need within SAP Ariba, this business has also seen an average 6-minute reduction in user search for support.
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