The Adopt Digital Adoption Solution

Unlock your software’s full potential with Adopt, the data-powered digital adoption platform designed for enterprises.

Now Available: Exclusive Employee Experience report from Constellation Research

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Adopt product overview

Engineered to enable adoption excellence

For software users, Adopt’s digital adoption tools enhance productivity by providing frictionless communications, resources and step-by-step guidance inside and outside of applications.

It simplifies tasks and makes it effortless to be productive, but also invites people to engage with further comms and resources, boosting enterprise software adoption.

Digital adoption software
Works with any app
Enhances any project phase
Self-service functionality
Managed integration process

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Built for people, powered by AI

Alongside our digital adoption software, our AI-driven data engine is designed to understand every aspect of a user’s interaction and engagement with Adopt.

For software administrators, this enables the measurement of user behavior and application effectiveness out-of-the-box. And with natural language processing powered by Ask Adopt, crucial insights can be found instantly using simple search terms.

Through data dashboards and integrated analytics, Adopt can be used to not only optimize and evidence organization-wide software adoption, but the cost savings and productivity gains that drive enterprises forward.

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We optimize and evidence software value for world-leading organizations

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The Adopt module suite

The digital adoption tools within the Adopt platform mean you can not only optimize your workforce’s task efficiency, data accuracy and productivity, but evidence the actual business outcomes of your software investments.

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Tooltips

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Feedback

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Smart Pages

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Split Screen

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Training Pages

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Trails

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Advanced Analytics

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Core Analytics

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Advanced Analytics

Get unrivalled insight into the business outcomes of your SaaS

Features & Benefits

Customized OKR dashboard
Integrate with third party data
Prove target operating model
Evidence business outcomes
Align project & business goals
Quantify the value of software

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Core Analytics

Monitor user behavior and measure adoption success

Features & Benefits

Centralized data dashboards
Track user journeys & consumption
Measure content effectiveness
Identify adoption hot spots
React to issues & measure results
Support investments with data

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Feedback

Gather valuable insights from your application users

Features & Benefits

Create & share surveys in-app
Multi-answer format types
Tailored to user & application
Measure readiness for change
Assess adoption after launch
Qualitative data to support stats

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Trails

Improve task efficiency with step-by-step guidance

Features & Benefits

Contextual in-app assistance
Guides users through tasks
Field and object level help
Increase workforce productivity
Improve data accuracy
Reduce support costs

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Discover the power of Adopt and true digital adoption today

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Tooltips

Ensure your users are accurate and effective

Features & Benefits

Info popups & field validation
Target buttons or fields
Personalize for user groups
Prevent user error
Improve data accuracy
Simple to build & publish

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Training Pages

Create a central hub for all your training materials

Features & Benefits

Search and browse functions
Tailored to user & page
Mobile friendly
Accelerate team training
Frictionless access
Demonstrate consumption

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Split Screen

Share relevant materials in the flow of work

Features & Benefits

Embed materials & guidance in-app
Intuitive hide/show toggle
Contextual content delivery
Provide just-in-time support
Make apps & content easier to use
Integration with ServiceNow Bot

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Smart Pages

Engage your workforce with effective communication

Features & Benefits

In-app popups & web pages
Video, image & text templates
Contextual, just-in-time comms
97%+ consumption rates
Reduce SaaS support costs
Easy to design & share

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Adopt can optimize and evidence the value of any SaaS platform at any project phase

Boost your enterprise software adoption today. Popular integrations include:

This is like the holy grail to someone trying to improve the technology experience across the entire enterprise.

Eric Hemmer, Principle Solution Specialist, ServiceNow

We deployed Adopt and it’s been revolutionary. Absolutely revolutionary.

Nadia Hutchinson at UNLEASH 2019, Global HR Operations Director at Kantar

I went out and spoke to a number of different digital adoption companies, and Adopt was the best fit for Prudential.

Kerri Kovac, VP Organization Effectiveness at Prudential Financial

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Success Stories

Cushman & Wakefield

View the Success Story

Report

Employee Experience: Moving to a Decisive New Model for the Future of Work

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