Identify process inefficiencies.
Keep a close eye on how your employees are engaging with your applications and identify sticking points with our digital adoption platform, Adopt.
Trusted by world-leading brands
Situation
You've implemented a new human resources (HR) platform, and in a recent feedback survey from employees, the system has scored poorly.
Problem
Despite the new system being brought in to streamline HR processes, utilization numbers are low and you're not sure why.
Implication
Employee adoption is continuing to decline. Business critical processes are not being followed which is exposing your business to unnecessary risk.
Solution
AppLearn Adopt helps you find and fix adoption problems. Analytics dashboards allow you to pinpoint sticking points and user frustrations. You can then act by deploying in-app guidance to improve the experience for users.
User analytics
Insight that drives improvement.
Without an understanding of how users are interacting with technology, it’s difficult to identify and fix adoption challenges. What’s more, without this knowledge, organizations are unable to define and track software success.
User analytics provide the insight you need to quickly identify sticking points within current processes. With user analytics, you can fix adoption challenges through deploying in-app guidance and support where problems typically occur.
On-demand support
Support delivered in the right place.
The ever-increasing introduction of new software and digital processes can be overwhelming, resulting in a disparate user journey and increased administrative burden.
Guidance delivered in the right place at the right time significantly reduces software friction; seamlessly guiding users through multi-app journeys and ensuring they have the content they need to be successful.
Overlay with the apps you love
AppLearn have enhanced our software in a way I haven’t seen in any other organization.
Mayur Odedra
Systems Manager
King’s College London
