Leading user analytics
Identify and fix adoption challenges
You can’t fix what you don’t know is broken. Efforts to improve software adoption are often misplaced simply because it’s difficult to anticipate where users might run into trouble.
Adoption analytics deliver the insight you need to remove friction and drive adoption. Through closely monitoring user adoption, you can quickly identify sticking points within processes, and pinpoint where in-app support will have the greatest impact.
Targeted support
Support and guide users through complex tasks
Keeping your users engaged when completing complex workflows can be challenging. Lengthy processes often result in incorrect data input, skipped fields and increased user frustration.
By deploying in-app support and step-by-step guidance, you can provide a frustration-free experience for users; significantly reducing admin burden, churn rates and increasing overall task efficiency.
How it works
Our platform connects seamlessly with enterprise software via browser extension. Once installed, customers can begin to tailor the software experience to perfectly match requirements; immediately enhancing the user experience and improving software utilization across single and multi-application setups.
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Here's what our customers have to say
“With Adopt, our business can now start to measure the value of the change effort and investment in CRM technology.”
“If we could have done anything differently in our project, we would have engaged with Adopt from the very start.”
Mark Powell, ex-CRM Program Owner & Change Lead at Cushman & Wakefield
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