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Our people-first approach

Reducing the friction between your people and your technology

With years of expertise and the Adopt platform, the AppLearn team are uniquely qualified to help businesses optimize their SaaS investments.

By putting people first and providing tiered, in-app training materials and communications, we involve your workforce in the process instead of ignoring them—enabling digital adoption in a way that ignites interest and creates advocates.

People are hardwired to question change, so we never ignore this instinct.

A business outcome focus

Removing the doubt from digital adoption

Proving software value has traditionally been a numbers game. The higher the usage, the better the return. But what if usage alone isn’t an accurate sign of value?

Through upfront technical advice and working together to set meaningful measures of success, we align project outcomes with business outcomes to evidence cost and productivity gains instead of just assuming them.

Proving software value is still a numbers game. We’ll just get you to the numbers that matter.


Comms and support content

Raising awareness and understanding with our Create Studio

During software transformation, communication can be the difference between an engaged or disengaged workforce. 

Our in-house Create studio can produce content to help you raise awareness, excitement and understanding before, during or after your software launch. With on-brand videos, communications and guides, you can engage, educate or train your people within and outside of Adopt, ensuring your software change happens in a way that leads to advocacy, not apathy.

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Ongoing adoption assistance

Securing performance with client success and support teams

Choosing cloud software means choosing to operate at cloud pace. We’ll help you to keep up. 

By combining our Adopt platform with data-driven advice and support, we help businesses and their people to keep pace with updates and changes. From responsive assistance to proactive planning, our teams are at hand to manage any opportunities or challenges, always ready to go above and beyond to enable sustainable SaaS success.

Digital adoption is ongoing, and so is our partnership.

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The Six Pillars of Digital Adoption

During our pioneering work in digital adoption, we’ve met many world-leading organizations who have missed the key factors needed to ensure Adoption Excellence.

Discover The Six Pillars of Digital Adoption today to learn more about our best practice approach, or read our definition of digital adoption for a quick introduction to the practice.

  • Strategy Strategy
  • Culture Culture
  • Behaviour Behaviour
  • Process Process
  • Skills Skills
  • Software Software

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