Business Continuity with Digital Adoption

Simplify your software and optimize remote productivity, with the expertise of AppLearn and the Adopt digital adoption platform.

According to Gartner, 74% of CFOs now plan to move at least 5% of their workforce to permanently remote positions, with almost a quarter saying they will move at least 20% of their on-site employees to permanent remote positions.

So, how do businesses adopt this new way of working and thrive in new market conditions?

AppLearn was founded with the mission to bring certainty to enterprise software investments. With new transformation and IT projects on hold and budgets reduced, attention turns to maximizing the value and efficiency in existing technology investments.

AppLearn Adopt gives you certainty of success by providing an integrated set of tools that enhance your SaaS technology and allow you to manage organizational change. This combination of business continuity tools will accelerate change, reduce helpdesk tickets and enable remote productivity.

Our unique approach helps businesses plan for, implement and manage sustainable adoption strategies to drive long term value from technology investments.

“CIOs should prepare IT systems now to safely and reliably handle a vast increase in remote workers and digital fulfilment of market demand.” Gartner

The key business challenges of remote working and how Adopt solves them

Support tickets: IT departments are overwhelmed with support tickets, with sky-rocketing requests for equipment, connectivity and systems. Adopt allows businesses to deliver help and support directly within your business applications and outside, enabling self-service and reducing support requests.

Decentralized access: Organizations have decentralized access and are unable to work with on-premise systems in today’s environment. Adopt allows you to quickly spin up a centralized communications portal for updates, support guides and policies. Analytics demonstrate users are getting the help they need.

Business change: With uncertain budgets, remote workforces and depleted teams, business leaders may lack the capacity to plan and implement new technologies properly. Adopt allows you to follow change management principles, even without a full project plan or budget. Quickly leverage communications tools and deliver contextual messages to users to promote and measure business change.

User visibility: Business application leaders often lack visibility on how people are using systems and where processes are broken. Adopt allows you to pinpoint where users need support interventions, with insight on user adoption informing where to dedicate resource.

Software updates: Businesses struggle to manage the pace of software updates as their cloud technologies and processes evolve. Adopt allows you to communicate and train around ongoing system and process change, bringing certainty to long term adoption success and value.

Unrealized value: Some business applications are not used to their full potential, resulting in wasted financial investment. Adopt allows you to optimize and maximize value from SaaS applications by driving users to them, and ensuring they are being used effectively.

Adopt Compatibility

AppLearn Adopt is a vendor-agnostic solution that works with any SaaS application.

While not exhaustive, popular platforms across procurement, HCM, CRM, IT and GRC include:

• SAP Ariba
• Workday®
• Salesforce Classic
• MetricStream
• Sage
• Cornerstone
• Salesforce Lightning
• ServiceNow
• Ivalua
• SAP SuccessFactors
• Microsoft Dynamics 365
• Jira
• Oracle ERP
• Oracle HCM
• Hubspot
• New Relic

See how our business continuity solution can help your organization

Download the Solutions Brief to learn more about how Adopt’s can be used to reduce IT support costs, support remote working and enable change management.