Featuring a panel of industry experts

Manoj Kalra

SVP & Head of GBS

As the global head of the Group Business Services at DSM, Manoj’s responsibilities include managing Finance, Procurement, IT, Analytics & HR services. He has a proven track record of building high performing teams, defining strategy and managing operations across various global locations.

Prior to this role, Manoj has been associated with corporates including McKinsey & Co, Lehman Brothers, Reuters and Agilent Technologies.


Astrid Hartman

Director of Group Business Services

Astrid is Director of Group Business Services at Rolls-Royce. As a dynamic operations executive with 15+ years of experience mobilizing large-scale change, she is an energetic and curious leader who is passionate about driving change, developing innovative solutions, and resolving important business issues.

She previously held multiple senior management positions at Hewlett-Packard and Lufthansa.


Prashant Arora

Service Management Head – Global

Prashant is helping RB to transform its IT practices for better agility and elevated client experience. As an IT veteran with 12+ years of assorted experience in the best practices of ITSM, Agile, DevOps and more, he has worked with major organizations such as IBM, American Express, EMC and Wipro Technologies, with domain expertise in IT, Banking and Finance and Retail.


Mark Lewis

Senior Consultant

For over 30 years, and recognised in the market as one of the UK’s leading practitioners, Mark has specialised in transactions for, and advice on, the acquisition and use of IT products, systems and services and business process services, including all forms of outsourcing and managed and shared services transactions. Many of them are mission- or business-critical for his clients.


Mark Barlow

Founder and CEO

Mark is a technology entrepreneur and founder and CEO of AppLearn, a pioneering leader in the global Digital Adoption Platform market.

With over 25 years’ experience founding and leading successful technology businesses, his vision today is to help organizations bring certainty of success to digital transformation investments by re-engineering users’ digital experiences.