Discover the tech that takes change management and makes it more manageable

Despite the unprecedented possibilities of technology, few companies achieve the full results or return they expect from change programs.

This isn’t anything new. Change has always been difficult—but the problem has been heightened by the shift to remote working.

And while this change has emerged as a critical business challenge, Everest Group research shows how digital adoption platforms can make tackling it much simpler.

Read the report Normally exclusive to paid Everest members,
we've made this research freely available to everyone.

To learn more about successful software change management, read our definitive guide

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Make your change stick with support and insight

A digital adoption platform gives your users a better change experience by adding in-app comms and support right where they’re needed. This not only maximizes the value of time spent in software, but minimizes the time spent on pre- and post-change support.

Meanwhile, our analytics give your product and management teams the insight you need to land, sustain and measure successful change. This means you can preempt adoption pains and drive continuous workflow improvements, all while tying outcomes to your objectives.

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Change management product use cases

Software change success story

“Adopt has been an important part of our change strategy since day one.”

Willy Holdahl, Global Head of Change Management, used our digital adoption platform to make GKN’s move to SAP SuccessFactors seamless.

By using in-the-flow-of-work help and comms they achieved:

  • A 4x improvement in necessary task completions
  • 91% user engagement with in-app process reminders
  • 85% usage of in-the-flow-of-work tooltips
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